Edmentum Assurances Related to the Family Educational Rights Privacy Act

Edmentum understands that many of its educational institution customers are subject to the Family Educational Rights and Privacy Act (“FERPA”). To the extent Edmentum receives from education records (as that term is defined by FERPA) from these customers, Edmentum offers the following:

  1. Per the Edmentum customer agreement, Edmentum asks its educational institution customers that are subject to FERPA to designate Edmentum as a “school official” as the term is used in FERPA.
    • As a school official, Edmentum remains under the direct control of the educational institution customer with respect to the use and maintenance of student personal information.
  2. Edmentum provides reasonable security for the student personal information in our care, and only those Edmentum employees and agents with a “need to know” in order to provide Edmentum services to the customer have access to student personal information.
  3. Edmentum uses student personal information only to provide Edmentum services per Edmentum’s agreement with each customer. Edmentum does not use student personal information for any purpose other than the purposes for which the information was provided to Edmentum.
    • For the avoidance of doubt, Edmentum does not use student personal information for advertising purposes, including for targeted advertising.
  4. Edmentum does not disclose student personal information except to its third party service providers in support of delivery of Edmentum services to the customer, except at the direction of the educational institution customer who provided the student personal information to Edmentum.
    • Edmentum’s third party service providers are contractually obligated to use student personal information only on Edmentum’s behalf in furtherance of providing the Edmentum services.
  5. Edmentum policy is to securely destroy student personal information in our care when it is no longer needed to support the educational and other purposes authorized by the Customer or within 30 days of request from the Customer.

For more information, please review Edmentum’s Services Privacy Policy, available here.

If you have additional questions about Edmentum’s data protection practices as they relate to student personal information, please contact Customer Support at support@edmentum.com.